Last updated: September 14, 2026
VogueSphere LA (“VogueSphere,” “we,” “us,” or “our”) operates voguespherela.com and our Los Angeles showroom. This Privacy Policy explains how we collect, use, disclose, and protect information when you browse our website, buy or rent a gown, book a fitting, contact us, or interact with our advertising.
Information We Collect
- Contact and account information: name, email address, phone number, billing and shipping address, account credentials, and communication preferences.
- Order and fitting information: products, sizes, event dates, rental return dates, appointment requests, order history, and customer-service messages.
- Payment information: payments and temporary rental authorizations are processed by payment providers. We receive transaction status and limited payment details, not complete card numbers.
- Device and usage information: IP address, browser and device type, approximate location, pages viewed, referring source, campaign parameters, clicks, cart activity, and purchase or appointment events.
- Information you choose to provide: fit notes, measurements, photos, reviews, survey responses, and other information submitted to us.
How We Use Information
We use information to operate the website; process purchases, rentals, returns, and temporary authorizations; schedule fittings; provide shipping and customer support; prevent fraud and security incidents; improve products and website performance; measure marketing; personalize or deliver advertising where permitted; comply with legal obligations; and protect our rights and customers.
Cookies, Analytics and Advertising
We use necessary cookies for account, cart, checkout, security, and site functionality. With your choices and as permitted by law, we may also use analytics and advertising technologies, including Google Analytics and Meta Pixel, to measure visits, campaign performance, purchases, and appointment activity. These services may receive device, browser, page, event, and campaign information. You can manage optional cookies through the cookie-preferences banner or your browser settings.
How We Share Information
We may share information with service providers that help us operate, including WordPress/WooCommerce hosting and site tools, payment processors, USPS and other delivery providers, email and form services, analytics and advertising providers, fraud-prevention and security vendors, and professional advisers. We may also disclose information when required by law, to protect rights or safety, or as part of a business transaction. We do not sell personal information for money.
Advertising Choices and California Privacy
Some advertising-cookie activity may be considered “sharing” for cross-context behavioral advertising under California law. Where applicable, California residents may request access to categories or specific pieces of personal information, correction, deletion, portability, or restriction of certain uses; opt out of sale or sharing; and exercise these rights without discrimination. Use the cookie-preferences control to reject optional advertising cookies, use a browser-based Global Privacy Control where supported, or email us to submit a request. We may need to verify your identity before completing certain requests, and legal exceptions may apply.
Data Retention
We retain information only for as long as reasonably necessary for the purposes described above, including completing transactions, managing rentals and returns, maintaining business and tax records, resolving disputes, preventing fraud, and meeting legal requirements. Retention periods vary by record type and applicable law.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No online transmission or storage system is completely secure, so we cannot guarantee absolute security.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. A parent or guardian who believes a child provided information may contact us to request deletion.
Your Choices
You may update account information through My Account, unsubscribe from marketing emails using the link in the message, manage optional cookies through the site banner, and contact us to request access, correction, or deletion where applicable. Transactional messages about orders, rentals, security, or appointments may still be sent.
Third-Party Links
Our website may link to third-party websites or social platforms. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.
Changes to This Policy
We may update this policy when our practices or legal obligations change. The revised version will be posted here with a new “Last updated” date.
Contact VogueSphere LA
Email: [email protected]
Phone: (323) 909-0858
Address: 127 E 9th Street, Suite 905, Los Angeles, CA 90015